Privacy Policy

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IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Sans Peur LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:
Name, email address, phone number, physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:
IP address, browser type, device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication:
Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use collected data for:
Providing and improving our services

Processing transactions and payments

Communicating with you about your inquiries, appointments, and requested services

Sending appointment reminders, service-related follow-ups, and important updates

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By providing your mobile phone number through our website forms or by verbally consenting during a phone call, you agree to receive text messages from Sans Peur LLC related to our services, including appointment reminders, service updates, and customer support communications.

SMS consent is not a condition of purchase.

Opt-In & Consent:
SMS consent is obtained through:
– Website contact or booking forms where users knowingly submit their phone number
– Verbal consent provided during phone conversations

By submitting a form or verbally consenting, you expressly authorize us to send SMS messages for the purposes stated above.

We maintain timestamped records of all SMS opt-in actions.

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable messaging regulations.

Opt-Out Instructions:
You may opt out of SMS communications at any time by replying “STOP.”

After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-opt in.

Opt-out requests are processed promptly and no later than 24 hours.

Message Frequency & Content:
Message frequency may vary depending on your interactions with our business.

Messages will only be sent for purposes directly related to services you have requested.

We do not send promotional or marketing SMS messages without explicit consent.

Help & Support:
Reply “HELP” for assistance or contact us at [email protected].

Customer support is available during normal business hours.

Carrier Information:
Standard message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely to support operational services such as SMS delivery or customer service. All other use cases exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.

We implement strict data protection measures to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers:
Third-party vendors that assist with business operations (e.g., payment processing, appointment scheduling, SMS delivery).

All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance:
If required by law, legal process, or governmental request.

Business Transfers:
In the event of a merger, acquisition, or asset sale, your information remains protected under this Privacy Policy.

All categories above exclude text messaging originator opt-in data and consent, except for SMS delivery providers strictly necessary to provide the messaging service.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information, including:
Encryption of sensitive data

Restricted access controls

Regular security assessments

Employee data-protection training

Breach notification procedures as required by law

While no system is 100% secure, we take commercially reasonable steps to protect your information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:
Analyze website traffic

Improve site functionality

Remember user preferences

Measure service performance

You may control cookies through your browser settings. Disabling cookies may limit some website features.

7. Your Rights & Choices

You have the right to:
Access, update, or delete personal information

Unsubscribe from marketing emails

Opt out of SMS messages by replying “STOP”

Withdraw consent for future communications

Request information about how your data is processed

To exercise these rights, contact us using the information below.

8.Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Sans Peur LLC.

9. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted with a revised effective date.

10.Contact Us

Sans Peur LLC
1550 Jones Street
Minden, NV 89423
Phone: (775) 901-9820
Email: [email protected]
Website: https://sanspeur.pro

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